| Manufacturer | Hindustan Unilever Limited |
|---|---|
| Country of Origin | India |
| Item model number | PMMF1R2 |
| Product Dimensions | 4.9 x 8 x 4.9 cm; 100 g |
| ASIN | B075KG8WYG |
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POND'S
92% positive ratings from 100K+ customers
100K+ recent orders from this brand
10+ years on Amazon
Highly rated by customers for
feels fresh removes dirt good for skin Frequently bought together
₹165.00 (₹3,367.35/100 g)
Get it by Tuesday, June 4
In stock
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From the manufacturer
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Top reviews from India
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Reviewed in India on 20 October 2023
Size: 4.9 g (Pack of 1)Pattern Name: Pimple Clear FacewashVerified Purchase
Reviewed in India on 2 August 2023
Size: 4.9 g (Pack of 1)Pattern Name: Pimple Clear FacewashVerified Purchase
>Give clear +bright skin
>Helps in using pimple clear face
>Price is minimal high
>Helps in using pimple clear face
>Price is minimal high
Images in this review
Reviewed in India on 21 April 2024
Size: 4.9 g (Pack of 1)Pattern Name: Pimple Clear FacewashVerified Purchase
Reviewed in India on 10 May 2024
Size: 4.9 g (Pack of 1)Pattern Name: Pimple Clear FacewashVerified Purchase
I ordered the "Pond's Men Pimple Clear Facewash", 100 g, from Amazon, expecting the same quality and quantity I've experienced with previous purchases. However, this time, my experience was far from satisfactory.
Upon receiving the product, I noticed that the facewash bottle seemed to have more air than product inside. It felt like opening a bag of chips where most of the content is air. Additionally, the consistency of the facewash was thinner than usual, indicating that something might be wrong. I've used this product before, and this wasn't the typical consistency.
I contacted Amazon customer service to report the issue, suspecting either a manufacturing defect or leakage during shipping. To my surprise, their response was dismissive. They told me their investigation showed the product was delivered intact, and they wouldn't offer a replacement or refund. They even suggested I throw away the product I had paid for, which I found utterly unacceptable.
To make matters worse, when I tried to ask for further assistance, they simply hung up on me. As a long-time Amazon customer, I was shocked by this lack of support. I would have expected at least a basic attempt to resolve the issue or a thorough investigation into the product's condition. Unfortunately, I received neither.
In the attached photo, you can see the difference between this product and one purchased from an offline store, highlighting the inconsistency. The offline store product has the correct consistency, while the online one is visibly lacking.
I'm sharing this review to let other customers know about my experience. If you decide to purchase this product online, be aware that you might receive an unsatisfactory item and face an unhelpful customer service experience. Check your product carefully upon receipt, and be prepared for a potentially frustrating interaction with Amazon if you encounter any issues. I hope this review helps others avoid a similar disappointment.
Upon receiving the product, I noticed that the facewash bottle seemed to have more air than product inside. It felt like opening a bag of chips where most of the content is air. Additionally, the consistency of the facewash was thinner than usual, indicating that something might be wrong. I've used this product before, and this wasn't the typical consistency.
I contacted Amazon customer service to report the issue, suspecting either a manufacturing defect or leakage during shipping. To my surprise, their response was dismissive. They told me their investigation showed the product was delivered intact, and they wouldn't offer a replacement or refund. They even suggested I throw away the product I had paid for, which I found utterly unacceptable.
To make matters worse, when I tried to ask for further assistance, they simply hung up on me. As a long-time Amazon customer, I was shocked by this lack of support. I would have expected at least a basic attempt to resolve the issue or a thorough investigation into the product's condition. Unfortunately, I received neither.
In the attached photo, you can see the difference between this product and one purchased from an offline store, highlighting the inconsistency. The offline store product has the correct consistency, while the online one is visibly lacking.
I'm sharing this review to let other customers know about my experience. If you decide to purchase this product online, be aware that you might receive an unsatisfactory item and face an unhelpful customer service experience. Check your product carefully upon receipt, and be prepared for a potentially frustrating interaction with Amazon if you encounter any issues. I hope this review helps others avoid a similar disappointment.
Images in this review
