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One of the fans just stopped running just after a few months of purchase. The technician came the next day of complaint but as I guessed he could not do anything. I had to submit the fan to the nearest Crompton Center and they took approx 1 month to replace it. I hope Crompton would improve the service because the process is painful. Other than this my other 2 fans (same as this) are working fine. I have a total of 3 fans now.
The connection and mounting parts are just like any other fan.
For instructions, read the warranty cum user manual, it's sufficient.
* You don't get batteries for the remote (buy it separately)
* Sleep mode works great, but don't press power on button when the fan slept, rather press any speed settings (I found this bug where you press power on button when the fan is sleeping i.e. 1H, 2H etc. It starts making noise. Just switch off the power and switch it back on... It will work)
* My both the fans were not paired with remote, so I had to do that. It's simple, switch on the power, and immediately press OFF button followed by 1. It will make 2 beeps and it will connect.
* Everything else is great... Speed settings in level 2 is quite good.
* Biggest buying point for me was the 5 years warranty!! None of the other big players are providing this.
Go ahead. Be tension free for next 5 years and give it a try, it's worth it. Saves power, saves money and saves the earth (a bit more). Take the risk of adopting something new.
** Service is on-site, which means if your fan is faulty or you need a technician, he/she will visit your home and repair it for FREE.
** Power factor of this fan (claimed) is 0.98 which is quite high. Uses 6 watts when at lowest speed (claimed).
** My personal experience, after running for 3 hours continuously at highest speed, it was not hot unlike normal ceiling fans which may give you burns!! I touched it and it was just mildly warm, bravo!
I will update you if something happens.
