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Tap on the category links below for the associated return window and exceptions (if any) for returns.
You can return if you receive a damaged, defective or incorrect product.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Wind instruments and items marked as non-returnable on detail page are not eligible for return.
You can ask for a replacement or refund if you receive a damaged, defective or incorrect product.
This item is eligible for free replacement/refund, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you. Note: Please keep the item in its original condition, with MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Power Banks: 10 Days; Replacement only
Screen guards, screen protectors and tempered glasses are non-returnable.
Refunds applicable only if it has been determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. Before returning a Tablet, the device should be formatted and screen lock should be disabled.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Software products that are labeled as not returnable on the product detail pages are not eligible for returns.
For software-related technical issues or installation issues in items belonging to the Software category, please contact the brand directly.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
All PC components, listed as Components under "Computers & Accessories" that are labeled as not returnable on the product detail page are not eligible for returns.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Return the camera in the original condition with brand box and all the accessories Product like camera bag etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.
Return the speakers in the original condition in brand box to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/ damaged box.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
Note: Please keep the item in its original condition, with MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
For TV, we may schedule a technician visit to your location and resolution will be provided based on the technician's evaluation report.
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you. .
Please keep the item in its original condition, original packaging, with user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
If you report an issue with your Furniture,we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
In certain cases, if you report an issue with your Air Conditioner, Refrigerator, Washing Machine or Microwave, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we'll provide a resolution.
All the toys item other than Vehicle and Outdoor Category are eligible for free replacement/refund, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
Toys (Vehicle and Outdoor Category)Vehicle and Outdoor category toys are eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you
Note: Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Lingerie, innerwear and apparel labeled as non-returnable on their product detail pages can't be returned.
Return the clothing in the original condition with the MRP and brand tag attached to the clothing to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing MRP tag.
Precious jewellery items need to be returned in the tamper free packaging that is provided in the delivery parcel. Returns in any other packaging will not be accepted.
Return the watch in the original condition in brand box to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.
Any luggage items with locks must be returned unlocked.
Items marked as non-returnable on detail page are not eligible for return.
Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.
Car tyres are non-returnable and hence, not eligible for return.
Return pickup facility is not available for these items. You can self return these products using any courier/ postal service of your choice. Learn more about shipping cost refunds.
The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon.
If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller's approval of the return.
If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. Learn more about returning seller fulfilled items.
Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.
For seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. These items are not eligible for self-return. The seller will arrange the return pick up for these items.
For seller-fulfilled items from Sports collectibles and Entertainment collectibles categories, the sellers need to be informed of the damage / defect within 10 days of delivery.
The General Return Policy is applicable for all Amazon Global Store Products (“Product”). If the Product is eligible for a refund on return, you can choose to return the Product either through courier Pickup or Self-Return**
Note: - Once the package is received at Amazon Export Sales LLC fulfillment center in the US, it takes 2 (two) business days for the refund to be processed and 2- 4 business days for the refund amount to reflect in your account. - If your return is due to an Amazon error you'll receive a full refund, else the shipping charges (onward & return) along with import fees will be deducted from your refund amount.
**For products worth more than INR 25000, we only offer Self-Return option.
2 Days, Refund
Refunds are applicable only if determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
| Brand | Motorola |
| Model Name | XT1557 |
| Network Service Provider | Unlocked |
| Operating System | Android |
| Cellular Technology | 4G |
Motorola
82% positive ratings from 100K+ customers
50K+ recent orders from this brand
10+ years on Amazon
durable product value for money good performance Please read all the policies and terms of sale carefully before placing an order. Once an order has been placed by you it confirms that you have read, understood and agree to all policies and terms of sale. We assume that the products purchased by the customer are for home use, and for legal use. We (the seller) are not responsible for any misuse of product. *TC: - Money Back Guarantee and Returns will not be entertained if the product has been opened / tampered with leading to the breakage/removal of any product seals placed by SHIVA CREATIONZ or if any form of repairs have been carried out on the product by any unauthorized personnel or if the product shows evidence of being damaged as a result of use of non-genuine accessories.
Moto G Turbo (White, 16GB)
Flawless design, powerful performance
Moto G Turbo is a powerful Smartphone armed with Qualcomm Snapdragon processor and has 2 GB RAM . This device has a stylish and ergonomically designed body which is easy to carry and comfortably fits in your hands. The Smartphone comes with sleek looks and its 5 inch display screen provides clearer and brighter images. Its water resistance IP67 - rated protection keeps the device protected from any accidental water spillage. To enhance your photography skills, this Smartphone is armed with an effective camera while its 2470 mAh lithium-ion battery with TurboPower offers uninterrupted use even for long hours. Moreover, the Moto G phone can be charged very quickly as well.
Qualcomm Snapdragon processor with 2 GB RAMThis Smartphone comes with the powerful Qualcomm Snapdragon processor which boosts the performance of this device and facilitates faster computing. The 1.5 GHz clock speed further enhances the processor performance while the 2 GB RAM enables seamless multitasking. The 16 GB internal memory takes care of all your data demands. The internal memory can be expanded up to 32 GB to accommodate your increasing data needs. It comes with Android v5.1.1 (Lollipop) OS operating system so that you have complete access to all Android applications and services.
13 MP primary camera and 5 MP front cameraThe dual cameras of the Moto G Turbo enhance your photography skills and produce detailed images. The 13 MP primary camera clicks quality images on the go while the secondary camera of 5 MP comes in handy if you're a fan of clicking selfies. With the 4X digital zoom feature, you capture every detail and never miss out any aspect of your subject. The dynamic Correlated Colour Temperature (CCT) feature brings the best colour combination by automatically adjusting skin tones and colour consistency. The LED flash option gives you the liberty to click precise images even during low light.
5-inch HD Corning Gorilla Glass 3 screenWatch every visual with better clarity and profound depth on the 5 inch display screen of this Smartphone. It has 1280 x 720 pixel resolution which brings brighter and clearer visuals. The screen is protected with the Corning Gorilla Glass 3 feature which saves it from any scratches or robust use.
Life moves fast. The new Moto G Turbo Edition is designed to keep up. With a new Qualcomm Snapdragon processor with 1.5 GHz octa-core CPU and more powerful graphics capabilities, it’s faster and more responsive than ever. It includes a TurboPower charger, which gives you 6 hours of power in just 15 minutes of charging.* There’s extra protection to keep your phone safe from water and dust. Enhanced camera software provides faster image capture so you never miss a moment—while video stabilisation ensures that home videos look smooth and steady. And with a pure Android Lollipop OS, there’s no unnecessary software to slow you down. The Moto G Turbo Edition also comes with a new shell design featuring distinctive colour patterns.**
*Battery must be substantially depleted; charging rate slows as charging progresses. All battery life claims are approximate and based on an average mixed use profile that includes both usage and standby time on a 4G LTE network. Out-of-box settings are applied to the mixed use profile to project battery performance. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.
The Moto G Turbo Edition is IP67-rated for water and dust resistance. So whether you’re lounging poolside or relaxing at the beach, your phone stays protected.
*Designed to withstand immersion in up to 3 feet of fresh water for up to 30 minutes, provided that the back cover is properly sealed. Not designed to work while submerged underwater. Do not use while swimming or subject to pressurised streams of water. See Motorola.com/support for details.
With an upgraded Qualcomm Snapdragon processor with 1.5 GHz octa-core CPU and 2 GB RAM, it’s faster and more responsive. And with more powerful graphics capabilities that support rich 3D images, games look better than ever—from realistic racing cars to the lifelike facial expressions of your favourite sports star.
Get a quick burst of energy when you need it most. The TurboPower charger is included in the box, giving your Moto G Turbo Edition up to 6 hours of battery life in just 15 minutes* of charging.
*Battery must be substantially depleted; charging rate slows as charging progresses. All battery life claims are approximate and based on an average mixed use profile that includes both usage and standby time on a 4G LTE network. Out-of-box settings are applied to the mixed use profile to project battery performance. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.
Never miss those once-in-a-lifetime shots. The 13 MP camera with enhanced software for faster image capture keeps you a step ahead of the action. Meanwhile, video stabilisation software makes sure your home videos look smooth and steady, even when your hand isn’t. Get true-to-life photos with a dynamic Correlated Colour Temperature (CCT) dual LED flash, which automatically adjusts for natural-looking skin tones and consistent, vibrant colours. And whether you’re taking a selfie or chatting on a video call, the 5 MP front camera makes sure you look your best.
Keep your Moto G Turbo Edition protected from scrapes and scratches with Corning Gorilla Glass, which spans nearly edge to edge.
Having one phone doesn’t mean you have to stick to one plan. Or even one number. Dual SIM lets you use the plan that makes sense for who and where you’re calling or texting. Or, switch between two plans to keep business and personal calls separate.
Boost performance by running a pure, clutter-free version of Android. There’s no unnecessary software to slow you down. The new Moto G Turbo Edition gives you the blazing-fast speed of 4G LTE. So you can browse the web, stream music, play games, and watch videos.
Photos, videos, and games come to life on the sharp, 5" HD display. Experience vivid colours, deep blacks, and crisp whites—even outdoors.
With the option to add up to 32 GB more with a microSD card*, you won’t give storage a second thought. You’ll have plenty of room for apps, music, videos, and photos.
*Actual usable capacity will be less due to formatting and operating system. SD card sold separately.
Certain features, functionality, and product specifications may be network dependent and subject to additional terms, conditions, and charges. All are subject to change without notice. MOTOROLA and the Stylised M Logo are registered trademarks of Motorola Trademark Holdings, LLC. Android, Google, and Google Play are trademarks of Google Inc. Corning and Gorilla are registered trademarks of Corning Incorporated. Qualcomm is a registered trademark and Snapdragon is a trademark of Qualcomm Incorporated. All other trademarks are the property of their respective owners. 2015 Motorola Mobility LLC. All rights reserved.
| OS | Android |
|---|---|
| RAM | 2 GB |
| Product Dimensions | 14.2 x 7.2 x 1.2 cm; 155 g |
| Item model number | Moto G Turbo Edition (Black,16 GB) |
| Wireless communication technologies | Bluetooth, Wi-Fi |
| Connectivity technologies | GSM, (Bands (1/ 3/7/ 8/ 28/ 40) ), 4G LTE, WCDMA, UMTS/HSPA+, (850/900/1800/1900 MHz), (850/900/1700/2100 MHz), GPRS, EDGE |
| GPS | GLONASS |
| Special features | Dual SIM|Micro SIM|GPS|Music Player|Video Player|FM Radio|Accelerometer, Ambient Light Sensor, Proximity, Sensor Hub|E-mail |
| Display technology | TFT LCD Corning Gorilla Glass 3 capacitive touchscreen |
| Other display features | Wireless |
| Device interface - primary | Touchscreen |
| Resolution | 1280 x 720 |
| Other camera features | 13MP Primary camera and 5MP Front-facing camera |
| Form factor | Touchscreen Phone |
| Colour | White |
| Battery Power Rating | 2470 |
| Phone Talk Time | 6 Hours |
| Whats in the box | Handset, Turbo Power (™) 25 Wall Charger, Headset and User Guides |
| Manufacturer | Motorola |
| Item Weight | 155 g |
| ASIN | B019FWXIX4 |
|---|---|
| Customer Reviews |
4.1 out of 5 stars |
| Date First Available | 8 February 2016 |
| Manufacturer | Motorola |
| Item Dimensions LxWxH | 14.2 x 7.2 x 1.2 Centimeters |
Customers like the quality and value of the cellular phone. For example, they mention it's a great phone with a decent camera and a good quality screen. That said, some complain about the heating issue. Opinions are mixed on battery life, charging, performance, camera, and sound quality.
AI-generated from the text of customer reviews
Customers like the quality of the cellular phone. They say it's a great phone with good battery life and decent camera. They also appreciate the fast charging, good quality screen, and great build. Some mention the device is awesome, highly durable, and tough.
"...Othrwise, great deal. Great phone moto." Read more
"...now lets talk about device, device is awesome. i will describe my general usage pattern that will help you decide the performance of the device...." Read more
"...Very basic phone, tough with great battery life and good camera. Multitasking runs smoothly and call quality is amazing...." Read more
"...Pros:1. Has fast charging.2. Good quality screen.3. Water proof and dust proof.4. Dual SIM.5. MicroSD support.6...." Read more
Customers like the value of the cellular phone. They mention that it is good for the price, a very competitive budget phone, and that it looks premium.
"In a word,great phone at this price range. The performance is fluidic smooth...." Read more
"This is really an awesome phone at this price, which comes with 2GB RAM, octa core processor, 5inch screen, 13MP back cam, dust & water resistant...." Read more
"...Summary: A very competetive BUDGET phone, 0-100% charge in less than 75 minutes, a higher than average all-rounder while being more durable than its..." Read more
"...a stock android fan I personally love this phone.. And it's a true value for money without second thoughts...." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it has good battery life and decent camera, while others say that it drains out completely.
"...performance, no lags thanks to octo core processor, but again battery drains out soon ,..." Read more
"...lets talk about battery now, battery is ok, not so great for me (because i am such a heavy user) ...." Read more
"...Dual 4G sim slotsDon't Buy this:1) Memory only expandable to 32GB..." Read more
"This is really an awesome phone at this price, which comes with 2GB RAM, octa core processor, 5inch screen, 13MP back cam, dust & water resistant...." Read more
Customers have mixed opinions about the charging of the cellular phone. Some mention that it charges the phone very fast, while others say that it takes a long time to charge. Some customers also report that the phone has some lags in the starting process. Overall, the charging experience of the phone is mixed.
"...is great for both low light and daylight situations with mind blowing shutter speed. Pictures are crystal clear...." Read more
"...shutter speed is great so you can get those speedy movement shots.front cam is same story, does a great job is day light but softens the face in low..." Read more
"...Really poor quality of service, not the one you would expect from a company like Motorola...." Read more
"...Multitasking runs smoothly and call quality is amazing...." Read more
Customers are mixed about the performance of the cellular phone. Some mention that it works well and is happy with its performance, while others say that it stopped working after 3 months of purchase, the charger stopped working within a year, and the device application stopped working for few seconds.
"...Display works very fine, camera is good too.Came with Marshmallow out of the box...." Read more
"...in the job sheet that the loud speaker of the phone was not working had not been addressed. I made another visit and had to wait for over an hour...." Read more
"...It fell down from my hands more than three times. It's working fine.Full charging can be done within 1and half hour. It also had its bath in water...." Read more
"...The service centre phone no do not work, either it is busy or no body picks up...." Read more
Customers are mixed about the camera. Some mention that it's nice, perfect, and awesome, while others say that it is very poor and not good for video recording. The front camera can be improved and is poor for lowlight conditions.
"...camera is nice not great in daylight, but it tends to soften the picture in low light condition...." Read more
"...Memory only expandable to 32GB2) Camera is quite shoddy and really lacks crispness in details, but its not below..." Read more
"...Its 5MP front cam helps in better selfie experience. But its battery performance is not good as expected...." Read more
"...Display works very fine, camera is good too.Came with Marshmallow out of the box...." Read more
Customers are mixed about the sound quality of the cellular phone. Some mention that it has good sound, with a loud speaker and crisp audio. However, others say that the biggest issue is its sound, saying that the ear speaker is very weak and the volume seems low in the headphones.
"...Speaker is loud and crisp. Touch is quiet impressive. Gaming is buttery smooth even for the high end games like NOVA 3 or Combat 5...." Read more
"...on termination of the call would not resume and the Google play music would stop responding. Now i have to visit the service center again...." Read more
"...Multitasking runs smoothly and call quality is amazing...." Read more
"...6. Sound. Speakers are loud. Not a rich sound qualityThings I liked about this device1. Looks. It looks very urban and stylish..." Read more
Customers are dissatisfied with the heating of the cellular phone. They mention that the device heats up quite a bit, the battery heats very soon, and the display becomes warm.
"...still not a single lag issue. yes device heats up quite a bit but its normal...." Read more
"...It gets heated on continuous usage of internet & also while charging. Those earphones that are provided by Moto is not comfortable for longer use...!!" Read more
"...I noticed that if you use the phone for a few minutes, the display becomes warm...." Read more
"...BATTERY heats up very soon ....,🔋LACKS SENSORS,No LED NOTIFICATION LIGHT,..." Read more
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