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1 Year Extended Warranty Plan

from One Assist
(1729)
  • Validity : Extended Warranty will start after the Brand warranty ends & continues for 1 year/ 2 years as per plan. What's covered : The plan covers all defects & electric malfunctions as covered under the original Brand warranty.
  • For your comfort : '- Digital Delivery of the plan in your registered e-mail within 24 hours -2-step plan activation process - Free pick-up and drop - Hassle-free claim process - Completely Digital journey
  • Remain stress free : '- Authorised Service Centre - Qualified Service Experts - Genuine Spare Parts only - Repair in 10 days or Refund - 100% cashless - No hidden fees - Unlimited claims till invoice value
  • How to claim : Option 1: Download the OneAssist app from App store or Play store or Visit our website www.oneassist.in or Call our 24x7 toll-free number: 1800-123-3330 Option2: Option 1: Go to Your Orders >> Get Product Support >> File Claim
  • What's not covered : (a) any Accidental or Liquid damage (b) Damage caused by unauthorized repairs (c) Accessories, Consumables or parts that are not covered under the standard Brand warranty
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2 Years Extended Warranty Plan

from One Assist
(709)
  • Validity : Extended Warranty will start after the Brand warranty ends & continues for 1 year/ 2 years as per plan. What's covered : The plan covers all defects & electric malfunctions as covered under the original Brand warranty.
  • For your comfort : '- Digital Delivery of the plan in your registered e-mail within 24 hours -2-step plan activation process - Free pick-up and drop - Hassle-free claim process - Completely Digital journey
  • Remain stress free : '- Authorised Service Centre - Qualified Service Experts - Genuine Spare Parts only - Repair in 10 days or Refund - 100% cashless - No hidden fees - Unlimited claims till invoice value
  • How to claim : Option 1: Download the OneAssist app from App store or Play store or Visit our website www.oneassist.in or Call our 24x7 toll-free number: 1800-123-3330 Option2: Option 1: Go to Your Orders >> Get Product Support >> File Claim
  • What's not covered : (a) any Accidental or Liquid damage (b) Damage caused by unauthorized repairs (c) Accessories, Consumables or parts that are not covered under the standard Brand warranty
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1 Year Extended Warranty

from Onsite Electro Services Private Limited
(369)
  • EMAIL DELIVERY ONLY: Download your extended warranty certificate by sharing your device details. The link is available under buyer/seller messages at www.amazon.in/msg and is also sent to your Amazon registered email ID.
  • REPAIR OR REPLACEMENT GUARANTEE: We will either repair your device or give a replacement. The replacement device or gift vouchers will be provided at the discretion of Onsitego on the basis of the depreciated value of your device.
  • HASSLE-FREE SERVICE: ‘No Questions Asked’ Repair Policy | Zero-Paperwork Claims Process | Free Pick & Drop or At-Home Service.
  • LIMIT OF LIABILITY: Onsitego liability is limited to the depreciated value of the device as detailed in our T&C document.
  • HIGH-QUALITY REPAIRS: Service by Onsitego authorized service engineers with high-quality spare parts every single time.
  • EASY TO REQUEST SERVICE: Download the Onsitego app to raise a repair request within 10 seconds or visit our website. You can also call us on our toll-free number 99205 99206.
  • COVERAGE: The plan covers all defects & malfunctions under the original manufacturer’s warranty. The plan starts the day after the manufacturer’s warranty ends. It does not cover physical or liquid damage, accessories, consumables or parts that are not covered under the standard manufacturer’s warranty.
  • ELIGIBILITY: The plan can be purchased only for new devices bought on the Amazon platform and WITHIN 9 MONTHS of device purchase. You can purchase this plan only for devices which have AT LEAST 1-YEAR manufacturer's warranty valid in India. The sum of manufacturer’s warranty and extended warranty CANNOT EXCEED 5 YEARS. This plan does not cover products or devices purchased or used for COMMERCIAL purposes.
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₹₹698.00 () Includes selected options. Includes initial monthly payment and selected options. Details
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1 Year Extended Warranty Plan
from One Assist
1729
₹89.00
  • Validity : Extended Warranty will start after the Brand warranty ends & continues for 1 year/ 2 years as per plan. What's covered : The plan covers all defects & electric malfunctions as covered under the original Brand warranty.
  • For your comfort : '- Digital Delivery of the plan in your registered e-mail within 24 hours -2-step plan activation process - Free pick-up and drop - Hassle-free claim process - Completely Digital journey
  • Remain stress free : '- Authorised Service Centre - Qualified Service Experts - Genuine Spare Parts only - Repair in 10 days or Refund - 100% cashless - No hidden fees - Unlimited claims till invoice value
  • How to claim : Option 1: Download the OneAssist app from App store or Play store or Visit our website www.oneassist.in or Call our 24x7 toll-free number: 1800-123-3330 Option2: Option 1: Go to Your Orders >> Get Product Support >> File Claim
  • What's not covered : (a) any Accidental or Liquid damage (b) Damage caused by unauthorized repairs (c) Accessories, Consumables or parts that are not covered under the standard Brand warranty
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pTron Bassbuds Duo in-Ear Bluetooth 5.1 Wireless Headphones, Stereo Audio, Touch Control TWS Earbuds with HD Mic, Type-C Fast Charging, IPX4 Water Resistant & Voice Assistance

3.5 3.5 out of 5 stars 201,150 ratings
Limited time deal NO_OF_HOURS hours NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes NO_OF_SECONDS seconds Limited time deal NO_OF_SECONDS seconds Limited time deal
₹698.00 with 73 percent savings
M.R.P.: ₹2,599.00
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7 days Service Centre Replacement

Replacement Reason Replacement Period Replacement Policy
Defective Item 7 days from delivery pTron warranty policy (at Service Centre)
Physical Damage,
Wrong and Missing Item 		7 days from delivery Replacement
Defective item:
  • Amazon may provide support via self-help guides or on call or at doorstep, as applicable.
  • If this issue is not resolved, please contact pTron or visit the Service Centre.
  • pTron will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per pTron warranty policies.
  • Please check for nearest Brand service center in your location. For details click here

Physical Damage, Wrong, Missing Items:
  • Returns will not be accepted if it is an Open Box Delivery order
  • Remote verification by image/video will be done by Amazon
Free Delivery
The product is eligible for Free delivery. Learn more
1 Year Warranty
1-Year Manufacturer Warranty from the date of purchase on manufacturing defects only
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Pay on Delivery (Cash/Card) payment method includes Cash on Delivery (COD) as well as Debit card / Credit card / Net banking payments at your doorstep.
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Top Brand indicates high quality, trusted brands on Amazon aggregated basis verified ratings, returns/refunds and recent order history at brand level.
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Amazon directly manages delivery for this product. Order delivery tracking to your doorstep is available.
Night Black
One size
Bassbuds Duo
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Purchase options and add-ons

Brand pTron
Model Name Bassbuds
Colour Night Black
Form Factor In Ear
Connectivity Technology Wireless

About this item

  • True Wireless Bluetooth Headphones(TWS) with immersive stereo sound, deep bass, smart touch control & 32 Hours of Total Playtime with the charging case.;Advanced Bluetooth v5.1 with Strong 10M Wireless Connectivity; 13MM Large Dynamic Driver; 1-Step Pairing; Quick Connect; Auto Re-connect; Widely Compatible with Bluetooth Enabled Devices
  • Ergonomic & Lightweight Wireless Earbuds; Snug-Fit Design; Built-in HD Mic for Clear Call Quality; Passive Noise Cancellation; IPX4 Water/Sweatproof; Instant Access to Device's Voice Assistant
  • Manage Music/Calls with Simple Taps; Stereo Calls; Stereo/Mono Capability; Compact & Lightweight On-the-go Charging Case; 1-1.5Hrs Charge Time; USB-C DC5V/1A Charge Input; Fast Charging; 1-year manufacturer warranty from the date of purchase.
  • Caution: Using incompatible USB cable or high voltage chargers can damage the product & void the product warranty. We strongly recommend using DC5V-1A chargers & the USB cable included in the package.
  • Battery Average Life: 8.0 Hours; Frequency Range: 20hz - 20khz
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pTron

76% positive ratings from 100K+ customers

100K+ recent orders from this brand

10+ years on Amazon

Highly rated by customers for
good battery
good bass
good fit

Frequently bought together

pTron Bassbuds Duo in-Ear Bluetooth 5.1 Wireless Headphones, Stereo Audio, Touch Control TWS Earbuds with HD Mic, Type-C Fast
₹698.00
Get it by Sunday, May 19
In stock
Sold by Cocoblu Retail and ships from Amazon Fulfillment.
+
pTron Tangentbeat in-Ear Bluetooth 5.0 Wireless Headphones with Mic, Deep Bass, 10mm Drivers, Clear Calls, Dual Pairing, Fast
₹598.00
Get it by Sunday, May 19
In stock
Sold by Cocoblu Retail and ships from Amazon Fulfillment.
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What is in the box?

  • 1*Pair Earbud, 1*Charging Case, 1*USB Charging Cable, 1*User Manual QR Card, 2 Pairs Extra Eartips

    • From the manufacturer

    bassbuds duo wireless headphones
    Bassbuds Duo Bluetooth earphones with mic
    Wireless Headphones with mic
    ptron bassbuds duo wireless TWS headphones
    True Wireless Earphones

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    Price-73% ₹698.00
    M.R.P: ₹2,599.00    		-70% ₹799.00
    M.R.P: ₹2,699.00    		-75% ₹798.00
    M.R.P: ₹3,199.00    		-80% ₹798.00
    M.R.P: ₹3,999.00    		-69% ₹898.00
    M.R.P: ₹2,899.00    		-83% ₹699.00
    M.R.P: ₹3,999.00
    Delivery
    Get it by Sunday, May 19
    Get it by Wednesday, May 22
    Get it by Sunday, May 19
    Get it by Sunday, May 19
    Get it by Sunday, May 19
    Get it by Sunday, May 19
    Customer Ratings
    3.53.5 out of 5 stars201,150
    4.04.0 out of 5 stars270
    4.04.0 out of 5 stars464
    3.43.4 out of 5 stars156
    3.93.9 out of 5 stars772
    4.04.0 out of 5 stars37
    Sound quality
    3.4
    4.2
    4.4
    4.1
    4.4
    4.5
    Bass quality
    3.2
    3.8
    4.4
    4.1
    4.2
    4.6
    Noise cancellation
    3.0
    3.9
    4.3
    4.0
    4.2
    4.4
    Value for money
    4.0
    5.0
    4.0
    —
    4.2
    4.4
    Battery life
    3.8
    —
    3.6
    3.5
    4.5
    —
    Sold by
    Cocoblu Retail
    Cocoblu Retail
    Cocoblu Retail
    Cocoblu Retail
    Cocoblu Retail
    Cocoblu Retail
    connectivity tech
    Wireless
    Wireless
    Wireless
    Wireless
    Wireless
    Wireless
    headphones form factor
    In Ear
    In Ear
    In Ear
    In Ear
    In Ear
    In Ear
    noise control
    sound isolation
    sound isolation
    sound isolation
    sound isolation
    sound isolation
    —
    headphones jack
    3.5 mm Jack
    USB
    —
    bluetooth
    bluetooth
    —
    cable feature
    Without Cable
    Without Cable
    Without Cable
    Without Cable
    Without Cable
    Without Cable
    control type
    Voice Control, Touch Control, Volume Control, Call Control
    Call Control
    Call Control
    Call Control
    Call Control
    Call Control

    Looking for specific info?

    Product guides and documents

    Safety Information (PDF)
    Troubleshooting Guide (PDF)
    User Guide (PDF)
    User Manual (PDF)

    pTron Bassbuds Duo in-Ear Bluetooth 5.1 Wireless Headphone Information

    Technical Details

    Additional Information

    Feedback

    pTron Bassbuds Duo in-Ear Bluetooth 5.1 Wireless Headphones, Stereo Audio, Touch Control TWS Earbuds with HD Mic, Type-C Fast Charging, IPX4 Water Resistant & Voice Assistance

    pTron Bassbuds Duo in-Ear Bluetooth 5.1 Wireless Headphones, Stereo Audio, Touch Control TWS Earbuds with HD Mic, Type-C Fast Charging, IPX4 Water Resistant & Voice Assistance

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    Customer reviews

    3.5 out of 5 stars
    3.5 out of 5
    201,150 global ratings

    Customers say

    Customers like the appearance of the headphones. They say it looks good and is of good quality. However, some customers dislike the performance and have different opinions on sound quality, charging, connectivity, quality, value, and battery life.

    AI-generated from the text of customer reviews

    2,415 customers mention2,180 positive235 negative

    Customers like the appearance of the headphones. They mention the design and look is good, the colour and size is really nice, and the touch on/off is nice. Some appreciate the quality and display. Overall, most are happy with the variety of designs and the perfect finishing.

    "...Design and Comfort: The design of the Ptron Bassbuds is sleek and compact, with a glossy finish that gives them a premium appearance...." Read more

    "...when it comes to the design and build quality, i really the like the design of the case, its compact easy to carry in the pocket and its a bit..." Read more

    "...Beautiful and very small case. The case has a good finish and is so small that you can't help but play with it...." Read more

    "...offer an impressive combination of performance, durability, and style, making them a great value for the price...." Read more

    16,706 customers mention10,075 positive6,631 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the sound is really good, with a nice design and minimal noise cancellation. However, others say that the noise cancellation is not proper, the sound was not good, and the audio reception gets lost.

    "...Sound Quality: The standout feature of the Ptron Bassbuds is their audio quality. The bass response is punchy and powerful, as the name suggests...." Read more

    "...So I started using it I managed to hear the unbalanced sound problem for a month and after 2 months I went to the Ptron service center to replace it..." Read more

    "...this is something more than i expected, sound quality is really good when it comes to TWS earphones Ptron bass buds really stand out, and please do..." Read more

    "...High volumes hurt. The highest volume has commendable bass, but the vocals pierce your ear and it's definitely not fun to hear the sharpness...." Read more

    14,197 customers mention8,576 positive5,621 negative

    Customers are mixed about the quality of the earpods. Some mention that the quality is really good, with a high built quality. However, others say that the product is not as good as expected, with worst call quality and less sturdy than previous models.

    "...For bass enthusiasts, these earbuds won't disappoint...." Read more

    "...THE WARRANTY CLAIM PROCESS.So it came faulty in the first place but I keep using it because I had a warranty of a year...." Read more

    "...In terms of build quality, the PTron Earbud Bass Plus feels sturdy and well-constructed. The charging case is compact and easy to carry around...." Read more

    "...13mm drivers and the since 1 year battery backup is sooo good , durability is very..." Read more

    6,478 customers mention4,496 positive1,982 negative

    Customers are mixed about the value of the headphones. Some mention that they offer exceptional value for money, providing an impressive audio. However, others say that they are very cheap and of bad quality.

    "...Final Thoughts: The Ptron Bassbuds offer exceptional value for money, providing an impressive audio experience at a budget-friendly price point...." Read more

    "...It's is a good earbuds at such a low price. Sound is clear and volume is also good for your ears...." Read more

    "Bass is good trebles mids vocals clarity missing vowaral value for money" Read more

    "It was a cost effective TWS, now sits as a everyday gym companion...." Read more

    4,986 customers mention2,929 positive2,057 negative

    Customers are mixed about the battery life of the headphones. Some mention that the design, comfort, and battery life are commendable, and the charging stays for couple of days. However, others say that the battery is not good and the claim for 32 hours battery is false.

    "...The design, comfort, and battery life are commendable, and the inclusion of touch controls is a definite plus...." Read more

    "...4. Charges fast but could not last 3 days or so while keeping it unused.5...." Read more

    "...if i talk about the battery life its quite decent, i got 3 hours of playback at 100% volume and the case can charge the earphones 3 times from 0 to..." Read more

    "...the pod/case can provide maximum of 4 charging, and it’s battery only longs for 2 days after which it drains out...." Read more

    3,889 customers mention1,530 positive2,359 negative

    Customers are mixed about the connectivity of the headphones. Some mention that it's easy to connect and use, while others say that it has poor connectivity.

    "...but instead, it has these cons below.1. Bad Connectivity, Bad Range (Probably BT 2.0 or worse)2...." Read more

    "...the Bassbuds with my smartphone was effortless, and they maintained a stable connection with minimal dropouts during use...." Read more

    "...Base is also good but it takes a little bit more time to connect and its charging also takes little bit more time...." Read more

    "Needs to improve material of ear buds, and it looses Bluetooth signal often, very weak connectivity" Read more

    2,626 customers mention1,106 positive1,520 negative

    Customers are mixed about the charging of the headphones. Some mention that it charges fast, with a latency of 1.5 s or less. They appreciate the powerful low-end response. However, others say that they have a charging problem after few months. Some say that the left earbud stopped charging and working after 3 months.

    "...Con: While charging some times it don't charge because of the pin not work some times but while using the buds will charge by pressing inside the..." Read more

    "...USB Type-C charging port is a welcomed addition for quicker and hassle-free charging...." Read more

    "I dislike that 1 earbud is not charging" Read more

    "...4. Charges fast but could not last 3 days or so while keeping it unused.5...." Read more

    5,728 customers mention972 positive4,756 negative

    Customers are dissatisfied with the performance of the headphones. They mention that one earbud stopped working within months, the mic does not work properly, and the product is unusable. Some customers also report common problems with the features and the spring action. Overall, some customers feel the product does not live up to their expectations.

    "...and it's still in warranty by the time I'm writing this review and its unusable as they refused to replace it as it still has 6 months warranty left..." Read more

    "...Con: While charging some times it don't charge because of the pin not work some times but while using the buds will charge by pressing inside the..." Read more

    "...The only problem I faced is after using it for a week one earbud was not working so I replaced it and ordered another one which has been working for..." Read more

    "Stopped working in two working days" Read more

    Review after 1.9 years
    3 Stars
    Review after 1.9 years
    It was a cost effective TWS, now sits as a everyday gym companion. This product has reached the end of life by the mid of 2023, but it’s still going.Like many comments from beginning there is range issue now and then, not always. And the mic is not great, sometimes the audio reception gets lost.And after 1.9 years there only 45min of use per charge. And the pod/case can provide maximum of 4 charging, and it’s battery only longs for 2 days after which it drains out.Audio is below great and above ok. If you are in a budget you can go for it. If you are planning to keep it for long run, invest some more money and go for other brands.
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    Top reviews from India

    Bhawna
    5.0 out of 5 stars Best Earbuds
    Reviewed in India on 18 July 2023
    Colour: Electric BlueSize: One SizeStyle Name: ModernVerified Purchase
    The media could not be loaded.
     I recently got my hands on the Ptron Bassbuds, and I must say, they have been quite a pleasant surprise. As a budget-conscious consumer, I was initially skeptical about their performance, but after putting them to the test, I'm impressed with what they offer for the price.
    Sound Quality: The standout feature of the Ptron Bassbuds is their audio quality. The bass response is punchy and powerful, as the name suggests. For bass enthusiasts, these earbuds won't disappoint. However, the bass isn't overpowering and still maintains a good balance with the mids and highs. The overall sound signature leans towards warmth, which makes them ideal for genres like pop, hip-hop, and electronic music.
    Design and Comfort: The design of the Ptron Bassbuds is sleek and compact, with a glossy finish that gives them a premium appearance. The earbuds fit snugly in my ears and come with multiple ear tip sizes, ensuring a comfortable fit for extended use. I appreciate the inclusion of touch controls, which are intuitive and responsive for managing playback, volume, and calls without reaching for my device.
    Battery Life: The battery life on the Ptron Bassbuds is quite impressive. On a full charge, I was able to get around 4.5 to 5 hours of continuous playback, and the charging case provided an additional 20 hours, which is more than enough for my daily needs. The USB Type-C charging port is a welcomed addition for quicker and hassle-free charging.
    Connectivity: Pairing the Bassbuds with my smartphone was effortless, and they maintained a stable connection with minimal dropouts during use.
    Call Quality: While the sound quality for music playback is excellent, the call quality on the Ptron Bassbuds is average. Callers on the other end reported my voice to be slightly muffled, and the built-in microphone didn't provide the best noise isolation in noisy environments.
    Final Thoughts: The Ptron Bassbuds offer exceptional value for money, providing an impressive audio experience at a budget-friendly price point. They excel in bass reproduction, making them a great choice for bass lovers. The design, comfort, and battery life are commendable, and the inclusion of touch controls is a definite plus. While the call quality could be improved, it's not a deal-breaker considering the overall package.
    If you're on a budget and seeking a pair of wireless earbuds that deliver on sound performance and functionality, the Ptron Bassbuds are an excellent choice
    Customer image
    Bhawna
    5.0 out of 5 stars Best Earbuds
    Reviewed in India on 18 July 2023
    I recently got my hands on the Ptron Bassbuds, and I must say, they have been quite a pleasant surprise. As a budget-conscious consumer, I was initially skeptical about their performance, but after putting them to the test, I'm impressed with what they offer for the price.
    Sound Quality: The standout feature of the Ptron Bassbuds is their audio quality. The bass response is punchy and powerful, as the name suggests. For bass enthusiasts, these earbuds won't disappoint. However, the bass isn't overpowering and still maintains a good balance with the mids and highs. The overall sound signature leans towards warmth, which makes them ideal for genres like pop, hip-hop, and electronic music.
    Design and Comfort: The design of the Ptron Bassbuds is sleek and compact, with a glossy finish that gives them a premium appearance. The earbuds fit snugly in my ears and come with multiple ear tip sizes, ensuring a comfortable fit for extended use. I appreciate the inclusion of touch controls, which are intuitive and responsive for managing playback, volume, and calls without reaching for my device.
    Battery Life: The battery life on the Ptron Bassbuds is quite impressive. On a full charge, I was able to get around 4.5 to 5 hours of continuous playback, and the charging case provided an additional 20 hours, which is more than enough for my daily needs. The USB Type-C charging port is a welcomed addition for quicker and hassle-free charging.
    Connectivity: Pairing the Bassbuds with my smartphone was effortless, and they maintained a stable connection with minimal dropouts during use.
    Call Quality: While the sound quality for music playback is excellent, the call quality on the Ptron Bassbuds is average. Callers on the other end reported my voice to be slightly muffled, and the built-in microphone didn't provide the best noise isolation in noisy environments.
    Final Thoughts: The Ptron Bassbuds offer exceptional value for money, providing an impressive audio experience at a budget-friendly price point. They excel in bass reproduction, making them a great choice for bass lovers. The design, comfort, and battery life are commendable, and the inclusion of touch controls is a definite plus. While the call quality could be improved, it's not a deal-breaker considering the overall package.
    If you're on a budget and seeking a pair of wireless earbuds that deliver on sound performance and functionality, the Ptron Bassbuds are an excellent choice
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    Dev verma
    1.0 out of 5 stars Worst Earbuds Don't Buy This! Ptron Will Scam You.
    Reviewed in India on 28 August 2023
    Colour: Podwer WhiteSize: One sizeStyle Name: Bassbuds DuoVerified Purchase
    If you are willing to buy this Earbud just read my honest review about this product!

    Worts product. I purchased it in the sale for 599rs and as mentioned.. it has BT 5.0, etc. features! All are fake not even a single thing is true! but instead, it has these cons below.

    1. Bad Connectivity, Bad Range (Probably BT 2.0 or worse)
    2. Below Average Bass and Treble.
    3. Not Good For Calling as well! (The other person can't hear you clearly)
    4. Charges fast but could not last 3 days or so while keeping it unused.
    5. You have to turn it on manually every time you keep it in the box, by touching and holding the back of it.

    THE WARRANTY CLAIM PROCESS.

    So it came faulty in the first place but I keep using it because I had a warranty of a year.

    THE FAULT - its right bud had less noise as compared to the left one.

    So I started using it I managed to hear the unbalanced sound problem for a month and after 2 months I went to the Ptron service center to replace it, they replaced it after a week of time they took for the warranty claim but before the warranty claim you have to mail the Ptron care and register the complaint first then they will send you the Ticker number of your product then you have to keep it and shot it to the customer service executive then they will replace it in the warranty.

    so after it got replaced I faced an even worse problem than I had before with my first product!
    this product that they have replaced was renewed and it came sealed! (I figured after a few days)
    Then when I paired these buds they started giving audio stutters.. wtf? I have replaced it with a new one and I got an even worse product It will not give you constant audio output always stutters in the audio no matter how close your device is.

    then I went to the service center and told them that this was not working properly I couldn't even hear the sound! I want to replace it again. then the female executive said that you can only replace it once!
    I was like wtf? This is a total scam that Ptron is doing.. and this was the worst product that I have ever purchased I should have gone for Boat instead I still regret buying these earbuds and it's still in warranty by the time I'm writing this review and its unusable as they refused to replace it as it still has 6 months warranty left. :) SHAME ON THIS COMPANY. DON'T BUY THEIR PRODUCT.
    Customer image
    Dev verma
    1.0 out of 5 stars Worst Earbuds Don't Buy This! Ptron Will Scam You.
    Reviewed in India on 28 August 2023
    If you are willing to buy this Earbud just read my honest review about this product!

    Worts product. I purchased it in the sale for 599rs and as mentioned.. it has BT 5.0, etc. features! All are fake not even a single thing is true! but instead, it has these cons below.

    1. Bad Connectivity, Bad Range (Probably BT 2.0 or worse)
    2. Below Average Bass and Treble.
    3. Not Good For Calling as well! (The other person can't hear you clearly)
    4. Charges fast but could not last 3 days or so while keeping it unused.
    5. You have to turn it on manually every time you keep it in the box, by touching and holding the back of it.

    THE WARRANTY CLAIM PROCESS.

    So it came faulty in the first place but I keep using it because I had a warranty of a year.

    THE FAULT - its right bud had less noise as compared to the left one.

    So I started using it I managed to hear the unbalanced sound problem for a month and after 2 months I went to the Ptron service center to replace it, they replaced it after a week of time they took for the warranty claim but before the warranty claim you have to mail the Ptron care and register the complaint first then they will send you the Ticker number of your product then you have to keep it and shot it to the customer service executive then they will replace it in the warranty.

    so after it got replaced I faced an even worse problem than I had before with my first product!
    this product that they have replaced was renewed and it came sealed! (I figured after a few days)
    Then when I paired these buds they started giving audio stutters.. wtf? I have replaced it with a new one and I got an even worse product It will not give you constant audio output always stutters in the audio no matter how close your device is.

    then I went to the service center and told them that this was not working properly I couldn't even hear the sound! I want to replace it again. then the female executive said that you can only replace it once!
    I was like wtf? This is a total scam that Ptron is doing.. and this was the worst product that I have ever purchased I should have gone for Boat instead I still regret buying these earbuds and it's still in warranty by the time I'm writing this review and its unusable as they refused to replace it as it still has 6 months warranty left. :) SHAME ON THIS COMPANY. DON'T BUY THEIR PRODUCT.
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    71 people found this helpful
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