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- OneAssist Extended Warranty Plan provides coverage for cost of parts and labour in respect of the covered Product for covered inherent mechanical and electrical breakdown/defects to the extent provided by the manufacturer’s warranty for devices manufactured in India or is legally imported in India & sold through official Channels supported by an invoice & Manufacturer’s Warranty/Guarantee.please refer T&Cs sent via welcome e-mail.
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- Fully digital journey on OneAssist App & 24/7 contact centre support. Real time claim status available for more transparency and enhanced customer experience. In case of any repair results into breach of Manufacturer warranty or warranty conditions, OneAssist, at its sole discretion may choose to deny the Service. The OneAssist’s plan stands void if the Product has been modified, altered, adjusted or repaired/serviced/installed/removed by unauthorized person/s.
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What is Pay on Delivery (Cash/Card)?
Pay on Delivery (Cash/Card) payment method includes Cash on Delivery (COD) as well as Debit card / Credit card / Net banking payments at your doorstep.
10 days Replacement
| Replacement Reason | Replacement Period | Replacement Policy |
|---|---|---|
| Defective Item | 10 days from delivery | Orient Electric warranty policy (Repair /Replacement by Orient Electric) |
| Physical Damage, Wrong and Missing Item | 10 days from delivery | Replacement |
Defective item:
- Orient Electric will provide On-call support followed by a technician inspection at your location.
- Orient Electric expert will repair the product or provide a replacement or service letter, as applicable. Time taken for resolution will be as per Orient Electric policies
- Returns will not be accepted if it is an Open Box Delivery order
- Remote verification by image/video will be done by Amazon
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Amazon directly manages delivery for this product. Order delivery tracking to your doorstep is available.
Services Available
Service support is available with the product to make it ready to use. Service applicable on the product can be availed on the product detail page or during checkout. For Brand provided services, we will notify the brand once the product is delivered. Brand will subsequently contact to you to schedule the service. For paid services by Brands like AC installation the charges need to be paid directly to the brand technician we will initiate the request on your behalf
All services are listed below
All services are listed below
- Free installation and demo on Televisions. **Installation at the time of delivery available in select pincodes View details.Wall mount brackets are chargeable if not included in the box along with the TV
- Free Phone set-up service at the time of delivery is available in select regions. This can be availed during checkout by selecting a time slot that mentions "with setup".View details
- Free installation on Washing Machines and Refrigerator
- Paid Installations for Air Conditioners and Chimneys. For Brand provided AC installations, service charges will have to be paid to the brand technician directly
- Free assembly services for Furniture items requiring professional assembly
- Paid set-up service on Laptops and SSD
- Installation/Assembly &/or Set-up services are also available on Dishwashers, Security cameras, Cycles, Inverters, Soundbars
- Automotive support: Tyre installation, Engine oil change, Brake disk replacement etc. available in select pincodes
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From the manufacturer
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Shockproof & splashproof bodyThe water heater comes with a high-strength ABS body that is shockproof & splashproof for an ultra-safe usage. |
20% more hot water outputEquipped with the cutting-edge Whirlflow technology, our Storage water heater yields 20% more hot water, by minimizing the direct mixing of hot and cold water. |
10% longer heat retentionInsulated with high-quality PUF, the water heater retains heat for 10% longer, giving you the luxury of hot water anytime. |
Intuitive design for utmost convenienceFitted with an ergonomic temperature control knob, the water heater allows you to set the temperature of your hot water, as per your requirements. The water heater also comes with Power & Heating status indicators. |
Orient Electric
85% positive ratings from 100K+ customers
100K+ recent orders from this brand
10+ years on Amazon
Highly rated by customers for
value for money looks good good installation 
Compare with similar items
This Item  Orient Electric Enamour Prime 25L Glassline Storage Water Heater (Geyser), 5-star BEE rated, 5-layer safety shield, Suitable for high-rise buildings (White & Grey), Wall Mounting | |  |  |  |  | |
| Price | -49% ₹8,019.00 M.R.P: ₹15,590.00 | -45% ₹6,699.00 M.R.P: ₹12,190.00 | -44% ₹11,798.00 M.R.P: ₹21,075.00 | -52% ₹8,698.00 M.R.P: ₹18,290.00 | -43% ₹8,199.00 M.R.P: ₹14,400.00 | -24% ₹10,999.00 M.R.P: ₹14,500.00 |
| Delivery | Get it by Wednesday, May 22 | Get it by Wednesday, May 22 | Get it by Wednesday, May 22 | Get it by Sunday, May 19 | Get it by Sunday, May 19 | Get it by Sunday, May 19 |
| Customer Ratings | ||||||
| Temperature control | ||||||
| Value for money | ||||||
| Energy efficiency | ||||||
| Easy to install | ||||||
| Easy to use | ||||||
| Sold by | Good Life18 | Good Life18 | RetailEZ Pvt Ltd | RetailEZ Pvt Ltd | RetailEZ Pvt Ltd | V Guard Industries Ltd(Official) |
| capacity | 25 liters | 10 liters | 25 liters | 25 liters | 25 liters | 25 liters |
| power source | Corded Electric | Corded Electric | Electric | Electric | Corded Electric | electric |
| mounting type | Wall | — | Vertical | Verticle | — | vertical |
| max operate pressure | 8 bars | 8 bars | 8 bars | 8 bars | 8 bars | 8 bars |
| maximum pressure | 8 bars | 8 bars | — | 8 bars | — | 116.03 pounds per square inch |
| material | Plastic | Plastic | Plastic | Acrylonitrile Butadiene Styrene | Acrylonitrile Butadiene Styrene | ABS Outer Body, Inner Tank made of High Quality Steel |
Reviews with images
Worth read before you buy, good product poor service
I ordered 3 geysers and but one of them delivered is had manufacturing defect please see the screen shotThe product comes with no pipes as if geyser can work without pipeProduct comes with free installation but the service provider are very bed and rudeThey installation guy kept asking for sms screen shot that company send customer for feedbackThe Sms had code based on satisfactory level but the install guy takes screen of code so you can rate them they just rate themselvesEven before installation done so have to provide so that they install the productFor the defective part they applied jugad an extra nosel and duck tape which customer had to pay for the defect in the productThe product came with an extra part that prevent damage due to high water pressure but the guy didn’t install said not requiredThe installation guy came with a drill hammer that had small wire length so have to borrow drill hammer from others so that he could do the jobI gave low rating for poor service not for the product
Top reviews from India
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Reviewed in India on 18 November 2022
Size: 25 LVerified Purchase
Its just awesome. This is my first electric geyser. Many people complaints about that electric geyser give crackling sounds and other sort of sounds. But just to clear here this geyser is very silent. Installation also done in one day and it's free of cost. Also it keeps water warm for a quite long time (5-6hrs). And build quality is superb.
Images in this review
Reviewed in India on 2 December 2022
Afer Install by company staff it's working very well. It's proved it's quality, very comfortable and easy to use.
Size: 15 LVerified Purchase
Product is Superb but After sale service is poor in Remote Area
Reviewed in India on 2 December 2022
It's not install at present already 7days pass.Due to service not available all over India.Very poor quality of after sale service. But no doubt product is superb as per specification given.Reviewed in India on 2 December 2022
Afer Install by company staff it's working very well. It's proved it's quality, very comfortable and easy to use.
Images in this review
Reviewed in India on 3 January 2024
Size: 15 LVerified Purchase
I am writing this review after approximately 6 months of continuous use.
During this period of 6 months it has stopped working 3 times. Company's technicians don't resolve the issue and just make temporary adjustments so that the product will somehow work until its warranty period. But within 2-3 months it stops working again. They just don't answer why the product stopped working in the first place. If a new product like this is failing after every 2-3 months just imagine the amount of maintenance cost I will have to incur post warranty period. At this pace I will have to service the product at least 6 times in a year! Every visit from a technician costs atleast ₹300 (excluding spare parts cost). On an average it will cost me atleast ₹1800-₹2000 per year post warranty to keep it working (This cost excludes any major repair or geyser cleaning costs). This is a pathetic. I have to spend additional time, money and energy for this product. On the other hand I also have a 4 year old Bajaj geyser with approx 20L storage, I never faced such issue from that product on such frequent basis.
This has been my personal experience so far. I expected a better quality and service from this product but I am disappointed.
Summary of this geyser.
Pros:
1. Looks good.
Cons:
1. Isn't durabe.
2. Constant servicing needed.
3. No meter to indicate the water temperature.
Edit : This geyser had a short circuit and it's body panel has melted. Can't believe that a product can fail so miserably within one year of it's working. Absolutely disappointed with Orient.
During this period of 6 months it has stopped working 3 times. Company's technicians don't resolve the issue and just make temporary adjustments so that the product will somehow work until its warranty period. But within 2-3 months it stops working again. They just don't answer why the product stopped working in the first place. If a new product like this is failing after every 2-3 months just imagine the amount of maintenance cost I will have to incur post warranty period. At this pace I will have to service the product at least 6 times in a year! Every visit from a technician costs atleast ₹300 (excluding spare parts cost). On an average it will cost me atleast ₹1800-₹2000 per year post warranty to keep it working (This cost excludes any major repair or geyser cleaning costs). This is a pathetic. I have to spend additional time, money and energy for this product. On the other hand I also have a 4 year old Bajaj geyser with approx 20L storage, I never faced such issue from that product on such frequent basis.
This has been my personal experience so far. I expected a better quality and service from this product but I am disappointed.
Summary of this geyser.
Pros:
1. Looks good.
Cons:
1. Isn't durabe.
2. Constant servicing needed.
3. No meter to indicate the water temperature.
Edit : This geyser had a short circuit and it's body panel has melted. Can't believe that a product can fail so miserably within one year of it's working. Absolutely disappointed with Orient.
Images in this review
